Up their own arses, not up in the air

In line with seeking to talk up the business, BAA, owners of Heathrow, resort to risible farce.  Despite cancelling 50% of flights, the BAA chief says the 'snow plan' has worked 'far better' than in previous years.  Well, it couldn't be worse than a closed airport.  This time they had the gritters but I doubt a North American airport would get away with cancelling half of the flights in conditions Heathrow has to deal with.  BAA sound like dodgy spivs ( much in the same way that the BBC has chosen to mark Queen Elizabeth II's 60th year on the throne with a programme called "The Diamond Queen" - I thought they'd moved to Salford, not the East End).  Of course, things are never perfect but in such circumstances, humility and a promise to do better would go further than all the transcontinental flights that do manage to leave.